Privacy Policy

We collect the information you give us when you place an order or sign up for our newsletter. We use it to fulfill your order, send you updates you opted into, and improve the store. We never sell your data. You can request deletion at any time.

Account info: name, email, password (hashed), saved addresses, and order history.

Order info: shipping and billing address, payment confirmation (we do not store full card numbers — that's handled by our payment processor), and order contents.

Browsing data: anonymous analytics about which pages you visit and how you found us. We use this to improve the store, not to follow you around the internet.

• Full credit card numbers (handled by Stripe)
• Your data for advertising on other sites
• Anything we sell to third parties — ever

To process and ship your orders, send order confirmations and shipping updates, respond to your customer service inquiries, send marketing emails (only if you opt in), and improve our products and store experience.

We use cookies to keep you signed in, remember items in your cart, and measure anonymous site usage. You can disable cookies in your browser settings — the store will still work, but you'll be signed out and your cart won't persist.

You can request a copy of all data we have about you, ask us to correct anything inaccurate, or ask us to delete your account entirely. Email hello@zerowastesimplified.com and we'll respond within 14 days.

We work with a small number of trusted vendors: Stripe (payment processing), Resend (transactional email), Plausible (privacy-friendly analytics), and AWS (hosting). Each has its own privacy policy and meets industry security standards.

If we make material changes to this policy, we'll email everyone with an active account at least 30 days before the changes take effect.